Every call answered, in your customers’ language.
Callwise answers your business line, books appointments and sends you a summary on WhatsApp, day and night. In Nigerian English and Pidgin.
Sample call
• Callwise
Callwise is an AI front desk for Nigerian businesses. When your line is busy, after hours, or whenever you choose, it answers your calls in Nigerian English or Pidgin, from your own information: your rooms, prices, opening hours and policies. It checks what's free, quotes your price, books the caller in, takes a message, or hands them to a person when it should, and it says on every call that it's an AI assistant. Seconds after the caller hangs up, the summary is on your WhatsApp.
• The problem •
A call nobody answers is a customer who rings the next place.
195 million
active mobile lines in Nigeria. Customers call before they book, and most businesses have one line and one person to answer it.
Nigerian Communications Commission figures for July 2026 (195.11 million), reported by Techeconomy, 10 September 2026.
• Busy at check-in
Every line engaged, and the next caller gives up.
Guests at the desk come first. The phone keeps ringing behind them.
• Closed for the night
Enquiries don't stop when the desk closes.
Late-night, Sunday and public-holiday calls go to a phone nobody is holding.
• What a missed call leaves
A number. No name, no reason, no message.
You can ring the number back, but you don't know who it was or what they wanted.
• Who finds out
Nobody counts the bookings that never happened.
Walk-ins get recorded. Calls that went unanswered leave no trace in the books.
Start a pilot with 100 free minutes
Every pilot includes:
- 14 days on your real business line
- Knowledge base drafted from your website
- Bookings, transfers and WhatsApp summaries
- Set up with you, live in about 30 minutes
• Hear it answer
One real call, start to finish
An unedited recording of a call to the Callwise demo line. The caller speaks Pidgin, asks what’s free and what the caution fee is, books, and asks for the details on WhatsApp.
The caller’s voice is computer-generated and the business is a sample. Everything Callwise says and does is exactly what it said and did on the call.
The owner’s WhatsApp, seconds later
New call for Callwise Demo Suites
Reason: The caller wanted to book a studio apartment for two nights.
Outcome: A studio apartment was booked for Amaka Obi for two nights, checking in on Friday, October 9, 2026.
Follow up: Ensure WhatsApp confirmation is sent to the customer.
• Core features •
Everything a good front desk does on the phone.
From your own information
Answers only what you've told it.
Your facts, not the internet's
Prices, hours, directions and policies come from your website, price lists and answers you add.
Never guesses
If it doesn't know, it says so and offers a callback or a person. It never invents a price.
Learns from the gaps
Every question it couldn't answer lands in your dashboard, ready for a one-tap answer.
• How it works •
Live on your line in thirty minutes
• 01/02/03
Add your business info
Paste your website and Callwise drafts your knowledge base: rooms, prices, opening hours, directions, policies. Upload a price list or type answers. You check it before anything goes live.
02
Get your number
Take a new Nigerian number, or keep your line and forward calls to Callwise when you're busy, after hours, or always. Set who gets transferred calls, then make a test call.
03
Calls answered
Callwise answers in the caller's language, books against your live calendar, transfers urgent calls to your staff, and sends you a WhatsApp summary seconds after each call.
• Talk to it now
Your turn to call
The demo line plays the front desk of a made-up short-let in Abuja. Talk to it from your browser with your microphone. Nothing is charged and bookings are test bookings.
Sample transcript. Start a real call to talk to the demo line yourself.
• Things to try
Ask in Pidgin
“Wetin be una check-in time?”
Book, then change your mind
Book a studio for Friday, then cancel it with the reference.
Ask what it can't know
“What's the Wi-Fi password?” It says it doesn't know and offers a callback.
Ask for a person
Say you want a refund, and hear it hand you to the front desk.
• The product •
What you see after every call.
Every call, summed up where you already are.
New call for Callwise Demo Suites
Caller: Amaka Obi (0803 123 4567)
Reason: Studio for Friday, two nights
Outcome: Booked, CW-7K3P, ₦90,000
Follow up: None
Open in Callwise
✓✓
URGENT. New call for Callwise Demo Suites
Reason: Guest locked out of apartment 3
Outcome: Transferred to the front desk
✓✓
Real Callwise screens shown with sample data. Names, numbers and the business are made up.
• Technology •
What happens behind your phone line.
Callwise AI listens and answers in real time, but it never works from memory: it looks up your information and your calendar on every call, and the rules that matter are enforced outside the AI.
01
The call arrives
On a Nigerian number, or your own line forwarded when it's busy, unanswered or always. The audio streams to Callwise as it's spoken.
02
It listens and speaks
Callwise AI hears the caller and answers in one loop, in English or Pidgin, and stops talking the moment the caller interrupts.
03
It looks things up
Prices, policies and availability are fetched from your knowledge base and calendar during the call, so answers are current, never remembered.
04
Rules it can't be talked out of
The AI disclosure, the read-back before booking, staff hours and your escalation words are enforced in code, not left to the AI.
05
After the hang-up
A second pass writes the summary, flags follow-ups and missed sales, saves unanswered questions and sends your WhatsApp.
• The bar every pilot is tested against
Under 1.2 s
reply time after the caller stops speaking, for 9 in 10 replies
95%+
correct answers on your own test questions
98%+
bookings created correctly in the calendar
0
calls it should have transferred and didn't, on the escalation test set
30 s
or less from hang-up to the WhatsApp summary
99.5%
uptime during pilots
Targets from our launch checklist. Before any pilot goes live, 50 scripted test calls must meet them.
◇Hotels
Guests call to ask what is free this weekend, what it costs and how to get there. Callwise checks live room availability, quotes your rates and books the stay while your front desk is busy at check-in.
Explore hotels◇Short-let apartments
Short-let guests book late at night and from abroad. Callwise answers every enquiry, books the apartment against your calendar and sends the guest a confirmation on WhatsApp.
Explore short-let◇Event centres
Couples and planners call to check dates months ahead. Callwise checks whether the hall is free, explains your packages and books an inspection visit.
Explore event◇Clinics and labs
Patients call to book, ask opening hours and check test prices. Callwise handles the front desk only: it never gives medical advice and sends anyone describing an emergency to care straight away.
Explore clinicsAlso for real estate and schools, joining the next group of pilots.
• For hotel groups and busy lines
One front desk voice on every line.
Callwise works for a single short-let and for a hotel with several numbers and a reservations team that can’t keep up at peak times.
Coming next: separate branches with their own answers and reports, and outbound reminder calls.
Talk to us about EnterpriseSeveral lines, one account
Put every number you have on one account: reservations, the front desk, the events line.
The same answer everywhere
One knowledge base and one set of rules, so every caller hears the same prices and policies.
Overflow for busy desks
Forward only when your lines are engaged, so your team keeps the calls they can take.
I'm an AI assistant, and this call may be recorded. You can ask for a person at any time.
How every call starts
Says it's an AI, every call
Each call opens by saying an AI assistant is answering, that the call may be recorded, and that a person is a request away.
NDPA 2023
You control your callers' data; we process it for you under a data processing agreement. Breach notice within 72 hours.
Built for trust
Honest with your callers, careful with their data, and clear about what it will not do.
Security and privacyRecordings off by default
Turn them on if you need them. Kept 30 days unless you choose otherwise. Transcripts are yours to delete.
Front desk only
No medical, legal or financial advice. No card numbers or PINs over the phone. Never pretends to be your staff.
• Pricing •
Priced by the minute it answers.
Pricing and plan questions →• Starter
₦45,000
a month · about $30
A small hotel, short-let, clinic or agency
- ✓300 answered minutes a month
- ✓One number or forwarded line
- ✓Every feature included
• Business
Recommended₦150,000
a month · about $100
A busy single location
- ✓1,200 answered minutes a month
- ✓Answers after hours and on busy lines
- ✓Every feature included
• Pro
₦400,000
a month · about $265
Several lines or a very busy desk
- ✓4,000 answered minutes a month
- ✓Several numbers on one account
- ✓Every feature included
• Enterprise
Talk to us
Custom minutes
Hotel groups, clinic chains and call-centre overflow.
- ✓Volume minutes
- ✓Every line on one account
- ✓Set up with your team
• Every plan includes
Start with a 14-day pilot and 100 free minutes. No card needed. Extra minutes are billed per minute; test calls are free.
- ✓The AI disclosure and a person on request, on every call
- ✓Nigerian English and Pidgin
- ✓Answers from your website, price lists and your own answers
- ✓Bookings in the built-in calendar, with read-back
- ✓Transfers to your staff and escalation words
- ✓WhatsApp summaries and caller confirmations
- ✓Dashboard, transcripts and the unanswered-questions queue
- ✓Recordings when you switch them on
• FAQ
Questions businesses ask before they switch it on.
How calls are answered, what it will and won’t do, setup, privacy and plans.
Got a question we haven’t answered?
Ask us, or put it to the demo line and hear how Callwise handles it.
An AI front desk for your business phone line. It answers calls in Nigerian English or Pidgin from your own information, books callers into your calendar, takes messages, transfers calls to your staff when it should, and sends you a WhatsApp summary of every call.
Never miss a customer call again
Callwise answers in your customers’ language, books them in and tells you what happened.